Member Masterclass Series

Description

The Art of Understanding: Bridging Styles, Solutions & Generations

Date: Tuesday, January 13, 2026
Time: 10:00 – 11:30 a.m.
Facilitators:

• Anne Millehan, Millehan Coaching and Consulting

• Lois James, OPX Solutions

About the Masterclass

Today’s workplace brings together multiple generations, diverse communication styles, and different expectations about how work should get done. That mix can be a powerful advantage—but only if we know how to navigate it.

The Art of Understanding is a high-impact professional development experience designed to strengthen communication, reduce conflict, and build connection across today’s multi-generational workforce.

Through practical insights and real-world scenarios, participants will explore how different communication styles, values, and expectations shape everyday interactions. This masterclass equips leaders and teams with tools to navigate misunderstandings, adapt their approach, and create a more collaborative, productive workplace.

It’s all about transforming tension into teamwork by understanding the people behind the conversations.

What You’ll Learn

By the end of this session, participants will be able to:

• Identify core communication styles and how they influence workplace interactions.

• Recognize generational differences without stereotyping—and learn what each generation truly values.

• Apply conflict-management tools that reduce tension and increase alignment.

• Adapt communication methods to ensure clarity, trust, and follow-through.

• Strengthen collaboration using practical strategies that bridge styles and generations.

Who Should Attend

This masterclass is ideal for:

• Business owners and executives

• Managers and emerging leaders

• HR and talent development professionals

• Team leads and project managers

• Anyone who regularly collaborates across teams, departments, or generations

If you’re responsible for leading people, building culture, or improving team performance, this session is for you.

About the Facilitators

Anne Millehan – Millehan Coaching and Consulting
Anne Millehan is the owner of Millehan Coaching & Consulting, Inc. She is a certified coach and has worked with small and large businesses since 2017. She also works with the Virginia Tech Roanoke Center as a coach for their Leadership Academy program and has previous experience working with Virginia Western Community College as an adjunct instructor for the Career and Corporate Training Center. She is a local and national speaker who also offers many workshops to the business sector to enhance leadership, performance and increase revenue through helping people be the best version of themselves. In 2020 she was awarded the International Coaches Federation Ignite Initiative, the Power of Coaching.

Lois James – OPX Solutions
Lois considers herself a servant leader and is extremely passionate about helping her clients be as successful as possible. She has 37+ years of business and management experience in the financial, customer service, senior healthcare, and leadership development industries. Because of her strong passion and desire to help others achieve both professional and personal success, Lois joined OpX Solutions in 2018 as the Director of Leadership Development and is a Certified LMI (Leadership Management International) Facilitator. She achieved Rookie of the Year for the Americas in 2019, Facilitator of the Year in 2022, and Sales Associate of the Year in 2024 through the LMI global community.

Together, Anne and Lois bring a powerful blend of coaching, leadership development, and operational expertise to help you turn insight into action.

Advance registration is required.

Secure your spot and invest in stronger communication, better collaboration, and a more connected team.