About Highland Spine + Sport
Highland Spine + Sport is a fast-growing, patient-focused chiropractic and sports rehabilitation clinic dedicated to helping active individuals move better, feel better, and perform at their best. We take pride in delivering personalized, hands-on care in a welcoming and professional environment. We are looking for a motivated, organized, and personable team member to serve as the face of our practice and help support daily clinic operations.

Position Overview
The Office Manager / Patient Care Coordinator will be the first point of contact for patients and play a key role in creating a positive, organized, and professional clinic experience. This person will handle essential administrative, scheduling, and operational responsibilities while helping support the growth of the clinic.

This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and wants to be part of a growing healthcare practice.

Schedule

• Part-time: Approximately 20 hours per week
• Flexible schedule focusing on busiest clinic days
• Consistent weekly hours with a mix of morning and afternoon coverage

Key Responsibilities

Patient Communication

• Greet and check in patients
• Answer phone calls, texts, and emails professionally
• Create a welcoming and positive patient experience

Patient Scheduling

• Manage appointment scheduling and rescheduling
• Help maintain an efficient daily clinic flow
• Send reminders and follow-ups as needed

Office Operations

• Support daily clinic organization and workflow
• Maintain a clean, professional front office environment
• Assist with patient check-in and check-out processes

Administrative Support

• Data entry and record organization
• Assist with basic office systems and coordination
• Help keep processes organized and running smoothly

Marketing Support

• Assist with social media and basic marketing tasks
• Help support community outreach and growth initiatives

Qualifications

• High school diploma required; associate degree preferred
• Experience in office administration, customer service, or a medical office environment is a plus, but not required
• Strong organizational and communication skills
• Comfortable with technology (online booking systems, spreadsheets, email, social media)
• Positive, proactive, and able to work independently
• Comfortable meeting new people and building relationships

What We’re Looking For

• Highly organized and detail-oriented
• Personable and professional
• Reliable and self-motivated
• Able to manage multiple responsibilities efficiently
• Passionate about helping others and contributing to a positive environment

Why Join Highland Spine + Sport?

• Be part of a fast-growing, patient-centered clinic
• Opportunity to support patients in achieving health, performance, and recovery goals
• Contribute to marketing and office growth initiatives
• Supportive, team-oriented environment
• Opportunity to grow with the practice over time